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Likely cause: Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair.
Difficulty: Moderate Repair
Consider calling a professional for this repair.
https://www.samsung.com/ca/support/home-appliances/meaning-of-error-codes-on-your-samsung-dryer/
open Shop Home Buy Direct Get More AI Living SmartThings Samsung Care+ Samsung Finance Samsung Shop App Student Offers Program Employee Offers Program Samsung Experience Stores Mobile Shop Picks TV Shop Picks Home Appliances Shop Picks Shop FAQ Explore.
Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue.
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair. Estimated repair cost: $200-450.
This is rated as moderate repair. This may require a professional technician.
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