🌀 Whirlpool washer displays FIE error (drain error)
Step-by-step troubleshooting guide — 5 steps, Washer.
🔧 Troubleshooting Steps
- Clean the drain pump filter (bottom front of washer). Remove the small round cap, drain water, remove debris
✓ Expected: Filter clean, water flows
- Check the drain hose — it should be no higher than 96 inches and routed without kinks
✓ Expected: Hose properly routed
- If FIE persists, check the drain pump impeller. Remove the pump and verify the impeller spins freely. Whirlpool drain pumps have a known issue where the impeller breaks off
✓ Expected: Impeller intact and free-spinning
- If the impeller is intact, check the pressure switch. A stuck pressure switch causes false 'water present' readings
✓ Expected: Pressure switch diaphragm free
- If all the above check out, the drain pump motor itself may be failing. Whirlpool drain pumps fail after 5-8 years. Replace the pump assembly
✓ Expected: New pump, FIE cleared