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🧊 LG refrigerator ice maker not making ice (DE error or no ice)

Step-by-step troubleshooting guide — 5 steps, Fridge.

🔧 Troubleshooting Steps

  1. Verify the water supply line is connected and the shut-off valve is fully open. Check for kinks in the line
    ✓ Expected: Water flows when valve opened
  2. Check the water inlet valve at the back of the refrigerator. Listen for the solenoid clicking when the ice maker calls for water
    ✓ Expected: Solenoid clicks, water flows
  3. If no water flows, check the inlet valve for 120V when the ice maker is in the fill cycle. No voltage = control board issue
    ✓ Expected: 120V at valve during fill
  4. Check the ice maker's water fill cup — it can freeze solid in cold conditions, blocking the fill
    ✓ Expected: Fill cup has ice but is not blocked
  5. For LG ice makers with the auger motor: if ice is made but not dispensing, the auger motor or gear train may be seized. Check the drive gear on the auger shaft
    ✓ Expected: Auger rotates freely by hand

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