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🌀 Hotpoint washer displays dU error (unbalanced load)

Step-by-step troubleshooting guide — 4 steps, Washer.

🔧 Troubleshooting Steps

  1. Open the lid and redistribute the load. Pull bunched items apart
    ✓ Expected: Even distribution
  2. Check the washer is level. Hotpoint top-loaders are sensitive to level — adjust the leveling feet until the washer sits flat
    ✓ Expected: Level on all four feet
  3. Check the shock absorbers (dampers) on the tub. If they're worn or broken, the tub moves excessively during spin
    ✓ Expected: Dampers intact, not corroded or broken
  4. If dU persists after redistribution and leveling, check the motor speed sensor (hall effect sensor) on the motor. A failing sensor causes the control board to not detect full spin speed
    ✓ Expected: Sensor intact, wires not broken

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