🌀 Hotpoint washer displays dU error (unbalanced load)
Step-by-step troubleshooting guide — 4 steps, Washer.
🔧 Troubleshooting Steps
- Open the lid and redistribute the load. Pull bunched items apart
✓ Expected: Even distribution
- Check the washer is level. Hotpoint top-loaders are sensitive to level — adjust the leveling feet until the washer sits flat
✓ Expected: Level on all four feet
- Check the shock absorbers (dampers) on the tub. If they're worn or broken, the tub moves excessively during spin
✓ Expected: Dampers intact, not corroded or broken
- If dU persists after redistribution and leveling, check the motor speed sensor (hall effect sensor) on the motor. A failing sensor causes the control board to not detect full spin speed
✓ Expected: Sensor intact, wires not broken