🌀 GE washer displays F21 error (drain error)
Step-by-step troubleshooting guide — 5 steps, Washer.
🔧 Troubleshooting Steps
- Clean the drain pump filter (bottom front of washer, behind the small round access panel). Remove the cap, drain water, clear debris
✓ Expected: Filter clean
- Check the drain hose routing — GE requires the hose to be no higher than 96 inches from the floor
✓ Expected: Hose within height spec
- If F21 persists, check the drain pump impeller. GE drain pumps have a known issue where the impeller breaks or the impeller shaft shears
✓ Expected: Impeller intact, shaft not sheared
- If the impeller is intact, check the pressure switch. GE washers use a diaphragm-type pressure switch on the top of the tub. A stuck diaphragm causes false readings
✓ Expected: Diaphragm free in housing
- If all above check out, the drain pump motor may be failing. GE front-load washers (GTW series) commonly need drain pump replacement after 6-8 years
✓ Expected: New pump, F21 cleared