The door is not closed. If this code occurs even when the door is closed: Check the door plunger switch. It's a round, black, plastic cap with a pin sticking out about ¾" when the door is open. It should freely move when pressed with a finger. If the plunger switch does not extend when the door is open, or if it is stiff and cannot be moved with a finger, visit our Support Center to request service. Make sure the door closes all the way. If it does not, see our guide for more troubleshooting. If
The door is not closed. If this code occurs even when the door is closed: Check the door plunger switch. It's a round, black, plastic cap with a pin sticking out about ¾" when the door is open. It should freely move when pressed with a finger. If the plunger switch does not extend when the door is open, or if it is stiff and cannot be moved with a finger, visit our Support Center to request service. Make sure the door closes all the way. If it does not, see our guide for more troubleshooting. If
Likely cause: Door not fully latched, latch mechanism damaged, or door sensor fault
Ensure door/lid is fully closed and latched. Check for obstructions preventing closure. Inspect door latch and strike for damage. Reset power at breaker for 30 seconds. If persists, door latch assembly or door sensor needs replacement.
Difficulty: Moderate Repair
Consider calling a professional for this repair.
https://www.samsung.com/us/support/troubleshoot/TSG10003529/
The door is not closed. If this code occurs even when the door is closed: Check the door plunger switch. It's a round, black, plastic cap with a pin sticking out about ¾" when the door is open. It should freely move when pressed with a finger. If the plunger switch does not extend when the door is open, or if it is stiff and cannot be moved with a finger, visit our Support Center to request service. Make sure the door closes all the way. If it does not, see our guide for more troubleshooting. If.
Door not fully latched, latch mechanism damaged, or door sensor fault.
Ensure door/lid is fully closed and latched. Check for obstructions preventing closure. Inspect door latch and strike for damage. Reset power at breaker for 30 seconds. If persists, door latch assembly or door sensor needs replacement. Estimated repair cost: $250-500.
This is rated as moderate repair. This may require a professional technician.
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