Connection of Home Appliance to App: Error State Credential Exchange Connection Lost Device unexpectedly lost connection during a pairing session. Try pairing again. If it doesn't work, follow these steps: Use a hotspot (e.g. phone's mobile data) to see if the problem might be related to your home network. If the hotspot works, here are some things to check: Make sure your Wi-Fi has a password, and it should be set to WPA/WPA2 (if you're using a 2.4GHz network). Check if the following ports are
Connection of Home Appliance to App: Error State Credential Exchange Connection Lost Device unexpectedly lost connection during a pairing session. Try pairing again. If it doesn't work, follow these steps: Use a hotspot (e.g. phone's mobile data) to see if the problem might be related to your home network. If the hotspot works, here are some things to check: Make sure your Wi-Fi has a password, and it should be set to WPA/WPA2 (if you're using a 2.4GHz network). Check if the following ports are
Likely cause: Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair.
Difficulty: Moderate Repair
Consider calling a professional for this repair.
https://www.bosch-home.com/us/owner-support/error-codes/home-connect-app
Connection of Home Appliance to App: Error State Credential Exchange Connection Lost Device unexpectedly lost connection during a pairing session. Try pairing again. If it doesn't work, follow these steps: Use a hotspot (e.g. phone's mobile data) to see if the problem might be related to your home network. If the hotspot works, here are some things to check: Make sure your Wi-Fi has a password, and it should be set to WPA/WPA2 (if you're using a 2.4GHz network). Check if the following ports are .
Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue.
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair. Estimated repair cost: $200-450.
This is rated as moderate repair. This may require a professional technician.
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