Issue: Home appliance could not be connected. Possible reason: Home Connect data is missing. Answer/ First aid solution: Home Connect data has to be flashed by customer service. Addendum: Message to Home Connect inbox [email protected] See more
Issue: Home appliance could not be connected. Possible reason: Home Connect data is missing. Answer/ First aid solution: Home Connect data has to be flashed by customer service. Addendum: Message to Home Connect inbox [email protected] See more
Likely cause: Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair.
Difficulty: Moderate Repair
Consider calling a professional for this repair.
https://www.bosch-home.com/us/owner-support/error-codes/home-connect-app
Issue: Home appliance could not be connected. Possible reason: Home Connect data is missing. Answer/ First aid solution: Home Connect data has to be flashed by customer service. Addendum: Message to Home Connect inbox [email protected] See more.
Wi-Fi network misconfiguration, firmware mismatch, or app pairing issue.
Check that the appliance and phone are on the same Wi-Fi network (2.4GHz only for most appliances). Restart the router. Remove the appliance from the app, re-pair it, and follow the setup wizard. If the issue persists, restore factory settings on the appliance and re-pair. Estimated repair cost: $200-450.
This is rated as moderate repair. This may require a professional technician.
Search 11,371 Bosch manuals in our database for installation specs, wiring diagrams, and service procedures.